Our recent
experience in trying to make a written submission via e mail to the Written
Enquiry Team at Southend demonstrates how difficult it can be sometimes to get
your message through.
Firstly, we
discovered that the advertised e mail address, enquiries.estn@hmrc.gsi.gov.uk
is no longer a recognised address.
Searching
for the new system, we discovered it’s now online at the HMRC website (as
below) and you need to submit an online form with your enquiry. It’s
definitely HMRC’s preferred route as it says below. That’s okay, but your
submission has to be less than 2,000 characters and you can’t send an
attachment. Not very useful when you are submitting something like a
request for a Partial Exemption Special Method, which requires a number of
specific paragraphs which HMRC stipulate.
So be aware,
you need to be brief these days, or resort to posting your request.
For
general VAT enquiries
Where
possible HMRC strongly recommends that you submit your questions about VAT by
secure email using one of the links below rather than by post. HMRC can reply
to your enquiry more quickly this way. Only particularly long questions or
those with attachments should be sent by post.
If you need
to write to HMRC by post, please use the following address:
HM Revenue
& Customs
VAT Written Enquiries Team
Alexander House
Victoria Avenue
Southend
Essex
SS99 1BD
VAT Written Enquiries Team
Alexander House
Victoria Avenue
Southend
Essex
SS99 1BD
For further information
please contact our Corporate Tax Director, Sarah Brock: sarah.brock@wardwilliams.co.uk
No comments:
Post a Comment