Over coffee at home this morning I’m pondering over
what is already on our agenda for this year and deadlines to adhere to. Today I
will be working on Recruitment - preparing to deliver a Management Training
Course and preparation for rolling out annual reviews; all for a variety of
clients.
I was also going back over past employment where I
used to wake up every morning thinking to myself – another day another dollar!
They were the days when I just went to work and hadn’t really thought about
what I really wanted to do. Well that’s all history now. I smile to myself when
I get out of bed and get ready to go to the office. Don’t get me wrong I don’t
like the cold dark mornings - but I don’t class my role as work or
a job, it’s what I do and I love every minute of it. No
day is the same and each day brings different challenges.
Many people view positions in Human Resources as
just administrative, but to be successful you will have to have a good
knowledge of your client’s business and be able to recruit the best possible
candidates for the roles in line with business priorities. You will also be
excellent at identifying training requirements for staff, ensure that diversity
objectives are met and support line managers and heads of department.
It’s so important to work closely with our clients and form an open and honest
commercially based relationship. This enables us to recommend what’s right for
their business and deliver the right solution.
So my day starts with addressing all of the above.
We pride ourselves on the ‘excellent’ quality services we provide. This is
reflected in our client retention numbers and the positive feedback we receive
from our clients.
Our HR department consists of Kate, Collette and I;
together we ensure that our clients have the right people to achieve its
business objectives and to keep it running successfully whilst ensuring
compliance.
My next challenge is to prepare for our client’s
management training course. They have recently restructured the group and have
given heads of departments key responsibilities in the running of their
departments. This has enabled their HR department to delegate a lot of their
workload back to the managers. They will now be more hands on with the managing
of their departments and we need to ensure that we deliver the correct training
to further develop their people skills.
I list out
the topics that I will be covering and start preparing the workshop. Workshops
work well as they encourage everyone to move out of their comfort zone. For
some people moving into a management role can be uncomfortable so I focus on subjects
such as ‘developing yourself and others’, ‘communicating effectively’ and ‘how
to continue to motivate yourself and your team’. This year the department heads
will also be responsible for conducting their teams annual reviews, so again
training in this area will be carried out prior to the reviews being rolled
out.
Our priority is to fully support the employer with
up-to-date templates covering all aspects of HR, along with indemnified advice
and telephone support. We also want to ensure their staff remain motivated in
their roles, and by getting their internal HR right relays a positive and
professional message to the people within their organisation. Having WWHR on
board is a solid investment into the success of their organisation and the
development of their staff. So the saying ‘another day another dollar’ is quite
apt with investing time and training staff.
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